Infosys on Thursday acknowledged that some customers proceed to expertise difficulties in accessing the earnings tax portal and warranted that it’s working expeditiously, in collaboration with the Income Tax Department, to additional streamline end-user expertise.
The Bengaluru-based firm mentioned the portal has seen regular improve in utilization over the previous few weeks, and greater than three crore taxpayers have logged into it and efficiently accomplished varied transactions.
“Even as the portal makes sustained progress with crores of taxpayers successfully performing transactions, the company acknowledges the difficulties some users continue to experience and is working expeditiously, in collaboration with the I-T Department, to further streamline end-user experience,” Infosys mentioned in a press release.
It added that over the previous few weeks, the portal has seen regular improve in utilization with “taxpayers’ concerns being progressively addressed”.