The Department of Posts has just lately unveiled its new “Interactive Voice Response (IVR)” facility for Post Office Savings Bank (POSB) account holders. The new facility is out there by means of your cellphones. According to the round, now prospects having small saving schemes similar to PPF, NSC, and others can also use the IVR facility by simply dialling the toll-free variety of India’s Post which is 18002666868. Post workplace account holders can use the brand new IVR service to carry out quite a lot of companies on their accounts.
How to make use of the IVR facility
The IVR gives its saving account prospects with a number of choices. If a buyer needs any data within the language ‘Hindi,’ simply Press 1. To know the account stability of all of the schemes, Press 5, adopted by dialling the account quantity, adopted by a hash(#). To block an ATM card, Press 6, adopted by coming into the cardboard quantity, then account quantity, and three after the client ID quantity.
How to make use of IVR to know the final 4 transactions
To know concerning the final 4 transactions, Press 2. To learn about a selected transaction, Press 3. To know extra concerning the curiosity earnings and tax deduction, Press 4. Press 5 to cease the check-in of the account.
IVR menu:
Press 1 for Hindi
Press 2 for English
Press 5 for account stability inquiry (all schemes)
Enter account quantity adopted by #
Press 6 for blocking of ATM card
Press 1 utilizing Card Number
Press 2 utilizing Account Number
Press 3 utilizing Customer ID (CIF No)
Press 7 for different Services
Press 2 for India Post Banking Services (POSB)
Press 1 for inquiries or transactions in your financial savings account (SB/PPF/SSA)
(Enter account quantity adopted by #)
Press 1 to know the standing of the cheque issued in your account
Press 2 to know the small print of the final 4 transactions in your account.
Press 3 to know the small print of a selected transaction of your account.
Press 4 to know the curiosity earned and paid or tax deducted in your account
Press 5 to cease cost of cheque of your account.
Press # to repeat choices
Press * to go to the earlier menu
Press 2 for inquiries on transactions in your time period deposit account (TD/RD/SCSS/MIS/KVP/NSC)
(Enter account quantity adopted by #)
Press 3 for ATM-related requests
Press 1 for ATM card pin change.
Press 2 to situation a brand new ATM card
Press # to repeat choices
Press * to go to the earlier menu
Press 4 for extra data on postal financial savings merchandise
Press 1 for brand spanking new account and scheme
Press 2 for debit or ATM card particulars
Press 3 for the speed of curiosity and repair cost
Press 4 for third get together merchandise
Press # to repeat choices
Press * to go to the earlier menu
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