By PTI
NEW DELHI: After a passenger complained of discovering a stone in her in-flight meal on an Air India airplane, the airline on Tuesday stated it has taken severe be aware of the incident and can provoke strict motion towards the caterer.
On January 8, a feminine passenger took to Twitter saying she discovered a stone in her in-flight meal onboard AI 215 and in addition shared footage. The flight was from Delhi to Kathmandu.
“Air India has taken serious note of the incident where a passenger found stone in her in-flight meal on AI 215. We sincerely regret this incident and have apologised to the passenger,” an Air India spokesperson stated in an announcement on Tuesday.
“We have taken up the matter with the caterer and will be initiating strict action against the caterer,” the spokesperson stated.
Tagging Air India, the passenger Sarvapriya Sangwan, on January 8, tweeted, “You don’t need resources and money to ensure stone-free food Air India (@airindiain)”.
You don’t want assets and cash to make sure stone-free meals Air India (@airindiain). This is what I acquired in my meals served within the flight AI 215 at the moment. Crew member Ms. Jadon was knowledgeable.
This type of negligence is unacceptable. #airIndia pic.twitter.com/L3lGxgrVbz
— Sarvapriya Sangwan (@DrSarvapriya) January 8, 2023
Sharing footage of the in-flight meal that was served, she stated this was the meals served on flight AI 215.
“Crew member Ms Jadon was informed. This of kind of negligence is unacceptable,” she added.
Responding to the tweet, Air India tweeted saying that “this is concerning and we’re taking this up immediately with our catering team”.
“Please allow us some time to get back. We appreciate you bringing this to our notice,” the airline stated within the tweet on January 8.
In current days, Tata group-owned Air India has additionally come underneath the scanner of the Directorate General of Civil Aviation (DGCA) for not reporting incidents of passenger misbehaviour on two worldwide flights.
The regulator has additionally issued show-cause notices to the airline.
NEW DELHI: After a passenger complained of discovering a stone in her in-flight meal on an Air India airplane, the airline on Tuesday stated it has taken severe be aware of the incident and can provoke strict motion towards the caterer.
On January 8, a feminine passenger took to Twitter saying she discovered a stone in her in-flight meal onboard AI 215 and in addition shared footage. The flight was from Delhi to Kathmandu.
“Air India has taken serious note of the incident where a passenger found stone in her in-flight meal on AI 215. We sincerely regret this incident and have apologised to the passenger,” an Air India spokesperson stated in an announcement on Tuesday.
“We have taken up the matter with the caterer and will be initiating strict action against the caterer,” the spokesperson stated.
Tagging Air India, the passenger Sarvapriya Sangwan, on January 8, tweeted, “You don’t need resources and money to ensure stone-free food Air India (@airindiain)”.
You don’t want assets and cash to make sure stone-free meals Air India (@airindiain). This is what I acquired in my meals served within the flight AI 215 at the moment. Crew member Ms. Jadon was knowledgeable.
This type of negligence is unacceptable. #airIndia pic.twitter.com/L3lGxgrVbz
— Sarvapriya Sangwan (@DrSarvapriya) January 8, 2023
Sharing footage of the in-flight meal that was served, she stated this was the meals served on flight AI 215.
“Crew member Ms Jadon was informed. This of kind of negligence is unacceptable,” she added.
Responding to the tweet, Air India tweeted saying that “this is concerning and we’re taking this up immediately with our catering team”.
“Please allow us some time to get back. We appreciate you bringing this to our notice,” the airline stated within the tweet on January 8.
In current days, Tata group-owned Air India has additionally come underneath the scanner of the Directorate General of Civil Aviation (DGCA) for not reporting incidents of passenger misbehaviour on two worldwide flights.
The regulator has additionally issued show-cause notices to the airline.
