In yet one more incident of supply rip-off, a lady who just lately positioned an order for an Apple Watch 8 price ₹50,900 on Amazon India was shocked to obtain an inexpensive lookalike valued at solely ₹2,000. The incident has reportedly left her dissatisfied and pissed off with the web retail big.
According to on-line stories, a lady named Sanaya narrated the incident by way of a Twitter put up. The lady says that she had ordered an Apple Watch 8 from Amazon India on July 8. To her disappointment, she acquired a pretend ‘FitLife’ watch on July 9. She then tried to contact the e-tailer’s customer support, who based on her, ‘refuses to budge’ regardless of a number of calls.
“NEVER ORDER FROM AMAZON!!! I ordered an @Apple watch series 8 from @amazon on 8th July. However, on the 9th I received a fake ‘FitLife’ watch. Despite several calls, @AmazonHelp refuses to budge. Refer to the pictures for more details. Get this resolved ASAP,” she wrote within the put up.
The counterfeit watch, valued at a mere ₹2,000, was a major downgrade from the premium system she had anticipated.
Responding to Sanaya’s put up, Amazon Help Twitter account apologized for the inconvenience and requested her to ship the order particulars by way of DM.
The tweet was first posted on July 11. In one other put up, Sanaya shares an replace stating “It has been over 24 hours because the tweet, and it has been three days since I acquired the counterfeit watch. I reached out to @AmazonHelp for help, however sadly, they haven’t been useful and are unwilling to supply any assist.”
This will not be the primary time that supply by on-line commerce platforms has gone flawed. Similar incidents have been reported prior to now. Multiple customers have revealed their related tales in feedback underneath Sanaya’s put up.
“Amazon sells used merchandise. Same happend with me once I ordrd SAMSUNG NOTE 10. Its quantity key proven some drawback and when i took it to service they stated that cellphone is already being bought and it has handed guarantee interval. I saved working between @SamsungIndia @amazonIN nthng hppnd!,” wrote one consumer.
The incident comes days earlier than Amazon’s annual Prime Day sale begins on July 15. It additionally sheds mild on the necessity for stricter scrutiny and improved safeguards to guard prospects from such fraudulent practices.
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Updated: 13 Jul 2023, 10:57 AM IST
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