Ideal facilitation centers to open in urban bodies
The central government approves Rs 50 crore on Chhattisgarh’s proposal
Facility to start in all municipal corporations and municipalities in the first phase
Adarsh Suvidha Kendra will function like an integrated center for all services, citizens will get convenience
Chief Minister Shri Vishnu Dev Sai and Deputy Chief Minister Shri Arun Sao thanked the Government of India
Raipur. On the special initiative of Deputy Chief Minister and Minister of Urban Administration and Development Shri Arun Sao, the Union Ministry of Housing and Urban Affairs has approved Rs 50 crore for opening Adarsh Suvidha Kendras in urban bodies of the state. In the first phase, these centers will be started in all 14 municipal corporations and all 55 municipalities. These facilitation centers will work like an integrated center for citizens to obtain various types of certificates and licenses and for services like registration and grievance redressal. The Government of India has approved this amount for the Citizen Experience Centre under the Municipal Shared Services Centre to open Adarsh Suvidha Kendras based on all types of services related to urban bodies.
Chief Minister Shri Vishnu Dev Sai has expressed his gratitude to the central government for approving the state government’s proposal to establish Adarsh Suvidha Kendras in urban bodies. He said that this initiative reflects our commitment to good governance, under which we are committed to providing transparent, timely and accessible services to the citizens of the state. It is the goal of our government that every citizen of Chhattisgarh should get better facilities and standard of living. Adarsh Suvidha Kendra is an important step in this direction, which will make urban administration more effective.
Deputy Chief Minister Shri Arun Sao said that according to the vision of Prime Minister Shri Narendra Modi, the good governance government of Chief Minister Shri Vishnu Dev Sai is working by making a well-planned action plan to provide better facilities to the citizens of urban bodies. The Urban Administration Department had sent a proposal through the State Urban Development Agency (SUDA) under the Municipal Shared Services Centre to establish a Citizen Experience Center in the state by the Union Ministry of Housing and Urban Affairs. The Government of India, while accepting and recommending this proposal of Chhattisgarh, has sanctioned Rs 50 crore for it. These Citizen Experience Centers will work as a one-stop hub for services (Municipal Services) related to urban bodies. Shri Sao, while thanking Union Minister of Housing and Urban Affairs Shri Manohar Lal for approving the proposal, congratulated the citizens of the state.
Deputy Chief Minister Shri Sao said that through Adarsh Suvidha Kendras (Citizen Experience Centers), citizens will get the benefit of essential certificates like birth, death, marriage, license services for business, vending, advertisement, property tax, water/sewerage, solid waste services, municipal corporation property booking. Registration, grievance redressal facility and digital inclusion services will be available in a convenient and timely manner on the lines of “One State – One Portal” single platform. He said that these centers will simplify and standardize citizen services and also remove administrative hurdles, which will increase transparency and accountability between the people and the officers of the urban bodies. Along with this, this initiative will promote inclusivity throughout the state and ensure significant improvement in Ease of Living.
What is Adarsh Suvidha Kendra
Adarsh Suvidha Kendra will function like an integrated center for all services related to public facilities in urban bodies. Through this center, necessary documents and facilities will be provided to the citizens in urban bodies. Along with this, other citizen service portals operating in the state like Nidan-1100, Mor Sangwari, property tax and other services and facilities related to urban administration will also be linked with the Adarsh Suvidha Kendra.
How will citizens get facilities
To get services through Adarsh Suvidha Kendra, citizens will have to go to the facilitation center and register/submit the application related to their desired services. Based on the nature and merits of the applications received from the citizens, the urban body will resolve it through the Adarsh Suvidha Kendra within the stipulated time frame. This entire process will be connected to the online system and its monitoring will be done through the State Level Command and Control Center established in the State Urban Development Agency.