Castrol and VinFast Unite to Enhance After-Sales Service for EVs in India

VinFast has partnered with Castrol India to strengthen its after-sales service network for electric vehicles in India. This collaboration aims to provide EV owners across the nation with reliable and convenient support. This partnership is a significant move by VinFast towards establishing a dependable service ecosystem for its customers. Under this agreement, VinFast customers will be able to access service through selected Castrol Auto Service (CAS) workshops within Castrol India’s network of over 750 outlets in more than 300 cities. These service centers will be identifiable by VinFast branding, employ certified EV technicians, and stock genuine VinFast parts. VinFast will provide service manuals, diagnostic tools, training, and warranty coverage assistance, while Castrol ensures that the workshops adhere to essential infrastructure and operational requirements. Through this collaboration, VinFast customers will gain access to Castrol’s expertise and advanced service protocols and benefit from a digitally integrated workshop environment. This is expected to provide consistent quality, transparency, and ease of access for service needs. VinFast recently inaugurated its first overseas assembly plant in Thoothukudi, Tamil Nadu, which has an initial production capacity of 50,000 vehicles per year, with the potential to increase to 150,000 units. The plant is anticipated to create a large number of direct jobs. VinFast plans to open 35 dealerships across 27 cities by the end of 2025, in collaboration with leading dealer groups. VinFast is launching its premium SUVs VF 6 and VF 7 in India and is developing a robust service network to support these vehicles. VinFast and Castrol will work together to elevate service standards through advanced diagnostics, genuine parts, and digital-first support solutions.