A dramatic video from Delhi shows a brand-new Mahindra Thar suffering damage shortly after being driven from a showroom, leading to widespread discussions about insurance coverage. The footage shows the vehicle plunging from the first floor, flipping over, and deploying its airbags. The car, which cost the buyer 27 lakh rupees, was damaged during delivery, transforming what should have been a happy occasion into a stressful one. The key question is how the damage will be addressed and if an insurance claim is likely.
The incident happened at a Mahindra showroom in the Nirman Vihar area of Delhi. A woman had come to collect her new Thar. Blessings and rituals were performed on the first floor of the showroom. However, upon driving the car forward, the driver lost control, leading to the vehicle breaking through the showroom’s glass and falling. The Thar overturned. Fortunately, the airbags deployed, protecting the woman and showroom staff. The accident caused extensive damage to the new Thar.
The central point of concern is the availability of insurance coverage. Car insurance is typically arranged by the showroom prior to delivery, and the cost is borne by the customer. This means the insurance coverage becomes active as soon as the car is delivered.
Therefore, the woman likely has a valid claim. However, the insurance company will conduct an investigation to ascertain the cause. It will assess whether the incident was accidental or due to negligence. Considering the loss of control and potential for significant damage, it would likely be classified as an accidental case. Typically, the insurance covers repair costs, while the customer is responsible for a deductible.
The procedure following a car accident involves immediate notification of the insurance company. A surveyor will then inspect the damage at the scene. The car is then sent to an authorized service center for repairs.