Mrs. Sonam Tripathi residing in Bhubaneswar obtained a digital death certificate of her late father from Bilaspur through digital services.
Chhattisgarh’s digital system made a difficult task easy.
Raipur, November 29, 2025/ The Digital India campaign and the e-services of the Chhattisgarh government have not only made the lives of common citizens easier but have also ensured significant savings in time, effort, and resources. The experience of Mrs. Sonam Tripathi, residing in Bhubaneswar, is a living example of this. With the help of digital services, she obtained the digital death certificate of her late father and, without any trouble, transferred her ailing mother’s bank account to Bhubaneswar.
Mrs. Sonam Tripathi, who settled in Bhubaneswar after her marriage, had her parents living in Bilaspur. After her father’s demise, the Bilaspur Municipal Corporation issued the death certificate. However, when her mother’s health deteriorated and she had to be taken to Bhubaneswar, a new challenge arose: transferring the mother’s bank account. The bank requested the digital death certificate of the father, information that Mrs. Tripathi was unaware of, causing the process to stall for some time. The need for this document put the family in a quandary.
Internet and Digital Chhattisgarh provided support.
Mrs. Tripathi began searching for a solution and, with the help of the internet, obtained the contact number of Chhattisgarh’s Birth-Death Registration Office. She contacted the concerned employee from Bhubaneswar itself. The office employee provided clear and easy-to-understand information about the required documents, the online process, and the steps to obtain the certificate. Thanks to the digital system, she received her father’s digital death certificate online within a few days, and all bank formalities were completed immediately.
Digital services save time and eliminate trouble — Mrs. Sonam Tripathi.
Mrs. Sonam Tripathi states that if she had known about the digital process earlier, her work would have been completed sooner. She says that to avoid obstacles in banking, government assistance, property, pension, and other matters, such documents should be obtained in a timely manner. I also completed the online process from Bhubaneswar, and received the certificate within a few days.
Her experience shows how the availability of information, the use of technology, and the digitization of government services simplify and expedite even seemingly complex tasks.
Digital Chhattisgarh: Government services now at every citizen’s ‘one click’.
In Chhattisgarh, over the past few years, the digitization of birth-death registration, grievance redressal, certificate availability, and various services has significantly reduced the troubles of the common people. From Bilaspur to Bastar, everyone is able to avail certificates, application status, and other services from the comfort of their homes. This not only saves time and energy but also makes the processes transparent and reliable.
Sonam Tripathi’s story is an inspiration to citizens who are troubled by the difficulties of traditional processes. This example shows that with timely information, supportive administration, and the help of modern digital services, any important task can be completed quickly and easily.
This example of Digital Chhattisgarh not only highlights the success of the state’s digital transformation but also demonstrates how the Digital India campaign is bringing about real change in the lives of common citizens.
Chhattisgarh’s digital services are now bringing about changes in the lives of ordinary citizens. Even while living in Bhubaneswar, Mrs. Sonam Tripathi obtained the digital death certificate of her late father from Bilaspur and completed the transfer of her mother’s bank account without any difficulty—this is a testament to the transparency, reliability, and efficiency of our e-governance system. The goal of ‘Digital Chhattisgarh’ is to make government services available to every citizen quickly and easily, from home, with just one click. Mrs. Tripathi’s experience highlights the success of the Digital India campaign and the state government’s citizen-centric approach. – Chief Minister Mr. Vishnu Deo Sai