PM Modi launches RBI Retail Direct Scheme and Integrated Ombudsman Scheme
Prime Minister Narendra Modi on Friday launched two customer-centric initiatives of the Reserve Bank of India (RBI) particularly the RBI Retail Direct Scheme and RBI Integrated Ombudsman Scheme.
The RBI Retail Direct Scheme is aimed in the direction of enhancing entry to the federal government securities (G-Secs) marketplace for retail traders, the Prime Minister’s Office (PMO) knowledgeable in a press launch.
“It offers them a new avenue for directly investing in securities issued by the Government of India and the State Governments. Investors will be able to easily open and maintain their government securities account online with the RBI, free of cost,” it mentioned.
Separately, the Reserve Bank – Integrated Ombudsman Scheme goals to enhance the grievance redress mechanism for resolving buyer complaints in opposition to entities regulated by RBI.
The central theme of that is primarily based on ‘One Nation-One Ombudsman’ with one portal, one e mail and one tackle for the purchasers to lodge their complaints.
There might be a single level of reference for patrons to file their complaints, submit the paperwork, monitor standing and supply suggestions, the PMO assertion mentioned.
A multi-lingual toll-free quantity will present all related info on grievance redress and help for submitting complaints.
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