Razorpay companions with Mastercard to launch ‘MandateHQ’ for recurring funds

Payments resolution supplier Razorpay on Tuesday mentioned it has partnered with Mastercard to launch ‘MandateHQ’ – a fee interface that can assist card-issuing banks to allow recurring funds for its clients.
Razorpay, which is backed by Sequoia Capital, GIC, and others, goals to combine MandateHQ with greater than 50 banks within the subsequent 12 months.
The Reserve Bank of India (RBI) had issued a framework for processing e-mandates on recurring on-line transactions. It has made AFA (Additional Factor of Authentication) necessary for all recurring transactions beneath Rs 5,000 on debit playing cards, bank cards, UPI, and different Prepaid Payment Instruments (PPIs), and all stakeholders are required to make sure full compliance with the framework by September 30, 2021.
This directive is relevant to all recurring funds which have been earlier debited robotically from clients’ playing cards (credit score/debit/pay as you go) for cellular, utility, different recurring payments in addition to subscription funds like OTT streaming providers.

“Razorpay’s Mandate HQ is an API-based plug-n-play solution that reduces the go-live time for any card issuing bank that wishes to enable recurring payments for its customers. MandateHQ will also enable businesses, especially subscription-based businesses, to get access to a wider customer base, who use debit cards, as recurring payments were mostly supported via credit cards previously,” Razorpay CTO and co-founder Shashank Kumar advised PTI.
The MandateHQ resolution will be absolutely built-in with any financial institution inside seven days, versus different options which usually take just a few weeks, he added.
In addition to the Mastercard partnership, Razorpay has additionally collaborated with three banks and is in talks with over 20 banks to assist combine this know-how into their present fee infrastructure within the subsequent few weeks. The corporations, nevertheless, didn’t disclose the names of the banks which were onboarded up to now.
“Our goal is to integrate MandateHQ with 50-plus banks in the next 12 months. As adoption of the product increases, we expect even the smallest of banks from India’s hinterlands to bolster their offerings by enabling recurring payments to millions of first-time digital banking customers and businesses while complying with RBI guidelines,” he mentioned.
With merchandise like MandateHQ, the subscription economic system is anticipated to scale as much as 5-6x within the subsequent yr, he added.
MandateHQ is a unified platform that can assist banks with end-to-end mandate lifecycle administration together with creating, viewing, updating, canceling, and pausing mandates and processing debits for legitimate mandates.
In addition, the MandateHQ platform can even assist banks to allow a 24-hour pre debit notification by way of e mail, SMS, and WhatsApp whereas offering end-users with a portal to handle card mandates.
“We started thinking about a plug-n-play solution right after the initial circular from RBI was issued back in 2019. We spent a lot of time discussing with Banks, card networks, and subscription-based businesses to understand pain points with an intent to develop the best possible solution to address them,” Kumar mentioned.
He added that the product improvement for MandateHQ started late final yr, and after testing the product for a few months, the corporate is now prepared to supply the answer to banks throughout India.
“Industry estimates suggest that the overall market opportunity for recurring payments is between Rs 20-25 billion. Over the past couple of years, there has been a 3X growth in recurring payments, which continues to grow at 40 per cent year-on-year, thanks to the rise of newer subscription-based business models,” Kumar mentioned.
Industries like OTT platforms (particularly regional ones), edtech, meals tech, well being tech, and shared economic system are among the many main industries which have benefitted essentially the most, he added.
The majority of the transactions are beneath Rs 5,000. The normal norm that has been noticed is {that a} buyer can have a number of mandates of various transaction values.

Kumar mentioned MandateHQ is a white label product that gives end-users with a portal to view and handle all present mandates, together with a historical past of all recurring transactions.
Customers will likely be notified by banks 24 hours earlier than a mandate will likely be debited, offering sufficient time for a shopper to change or cancel a fee, he added.