Revamped tax-filing portal continues to be giving taxpayers hassle

The authorities has launched a revamped earnings tax submitting portal—www.incometax.gov.in—aimed toward bettering the expertise of taxpayers and to make the method of submitting of earnings tax return (ITR) seamless by offering pre-filled data to taxpayers. It was to additionally facilitate instant processing of tax returns to rapidly subject refunds.

However, even after shut to 2 months of the portal’s launch, taxpayers are going through a number of issues as it’s not functioning correctly. Social media platforms corresponding to Twitter are flooded with complaints from taxpayers. Here are some glitches that tax specialists and taxpayers have reported they’re going through with the brand new tax portal.

Rectification requests: If there’s a mistake within the ITR processed by the tax division, taxpayers ought to be capable of submit a rectification request on the portal. “The performance just isn’t but enabled on the portal,” mentioned Tarun Kumar, a New Delhi-based chartered accountant.

E-verification of ITR: The strategy of submitting of ITR is full provided that the ITR is verified. However, taxpayers are going through issues in e-verifying returns. “There are many cases the place the Aadhaar OTP just isn’t coming to the registered cell quantity,” mentioned Kumar.

“Taxpayers can full e-verification by two strategies—one relies on Aadhaar OTP, and the opposite on internet banking. E-verification is clean by Aadhaar-based technique. But customers are going through issues in internet banking-based e-verification. As of now, taxpayers have satisfactory time to finish e-verification. Hopefully this subject may also be sorted out quickly,” mentioned Sujit Bangar, founder, Taxbuddy.com.

Not in a position to file ITR 3: “Many customers have earnings from buying and selling in shares, futures and choices, intraday buying and selling, and many others. Taxpayers are unable in a position to file returns as ITR 3 utility just isn’t launched. All these customers shouldn’t anticipate paying self-assessment tax, if any. Early cost of tax will save on curiosity,” mentioned Bangar. Many taxpayers have needed to delay submitting of ITR owing to those points, however they should be conscious that they might must pay penal curiosity in the event that they delay submitting taxes if they’ve tax due.

Bank for refund: In case the tax paid by the assessee is larger than the tax legal responsibility, tax refund may be claimed. To make such claims, the taxpayer has to feed within the data of checking account during which he would need the refund to be credited. The taxpayer, nevertheless, ought to be sure that the checking account during which the earnings tax refund is to be obtained is pre-validated.

“There are points whereas validating the checking account for a refund. In sure circumstances, even when the account has been pre-validated, the portal is exhibiting the error that the checking account chosen for refund just isn’t validated,” mentioned Kumar.

Legal heirs face points: If any person has to file a return on behalf of a deceased particular person, he/she has to first register as a authorized inheritor on an e-filing web site. Income earned by a deceased particular person until the date of his dying is taken into account because the deceased particular person’s earnings. The authorized consultant is required to file the ITR on behalf of the deceased particular person and pay taxes thereon.

“Just a few days in the past, the performance to register as a consultant was solely allowed to be availed if the profile of taxpayer was 100% full on the portal. Therefore, such taxpayers have been unable to register as ‘legal heir’ to file returns on behalf of the deceased. Since nobody was in a position to full profiles completely (100%) on the brand new portal regardless of coming into all particulars, the tax division has now eliminated the requirement that the profile needs to be full. However, nonetheless, the performance to register because the consultant assessee has not but been made obtainable,” mentioned Kumar.

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