Now rail travel will be possible through digital payment.
Highlights
Help will be available in case of insecurity and inconvenience in train, complaint can be made on Rail Madad app, now travel will be possible by making online payment
Naiduniya Representative, Indore. Many initiatives are being taken by the Railways for the safe and comfortable journey of the passengers. Now the facility of payment through QR code at the ticket windows has also been started for the passengers.
Western Railway Ratlam Division Public Relations Officer Khemraj Meena said this while answering questions from readers on the Hello Naiduniya program on Tuesday.
Public Relations Officer Meena said that the railway takes full care of the facilities of the passengers. Policemen and TTs are present in the trains for the safety of the passengers, so that the passengers can travel comfortably without any problem.
Single female travellers are taken care of
Complete care is taken of the safety of women travelling alone in trains. Under Operation Meri Saheli, women security personnel contact women travelling alone and ask about the problems and inconveniences they face during the journey. If a woman passenger needs any kind of help, then it is resolved by the women security personnel so that the woman can have a comfortable journey.
How much money do I get back on cancelling a ticket?
– Rajesh Aggarwal, Dewas
Answer- On cancellation of ticket, money is refunded as per the norms of railway. The sooner the cancellation process is completed, the less amount will be deducted.
People sit in the general coach without tickets and those with tickets keep getting harassed. Is there a solution to this?
– Nirmil Mangwani, Indore
Answer – People are allowed to board the train only after having a ticket. Those travelling without ticket are constantly checked by the TC in trains.
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MP, do senior citizens also get reservation quota in train seat booking like disabled people?
– Sunil Ravarkar, Indore
Answer: There is a reserved quota in trains for senior citizens, according to which they get priority.
Do senior citizens get any concession on train tickets?
– Madan Singh Thakur, Indore
Answer: At present, no concession is being given to senior citizens on purchasing train tickets.
50 people had to go to Rewa, but some of them did not get tickets on Tatkal, what to do in such a situation?
– Rajkumar Sen, Indore
Answer – There is a fixed quota for Tatkal tickets, tickets can be obtained according to this only. You can travel comfortably by booking in advance.
Do disabled and elderly people get concessions?
– Hemant Mangwani, Indore
Answer – Concessions are being given to the handicapped and designated medical categories. No concessions are being given to the elderly at present.
I am 80 years old and have made a reservation for Rameswaram. I have got the upper berth, how can I get the lower one?
– Vijay Mahashabde, Indore
Answer – There is a quota for senior citizens. According to that, they are given lower berths. Even after this, if he has got upper berths from general quota, then he can request fellow passengers and take the lower berths.
What can you do if your ticket falls in the crowd?
– Anil Kochale, Indore
Answer: To avoid this problem, you can also book tickets online.
How can I get a reserved seat when I book a train ticket?
– Krishna Kumar Ashtana, Indore
Answer: For this, you can book tickets by making reservation 120 days in advance so that you can get a confirmed ticket.