Twitter names new Resident Grievance Officer, publishes ‘transparency report’

Amidst the continuing tussle between the central authorities and Twitter, the social media platform has named Vinay Prakash as its Resident Grievance Officer for India, in compliance with the brand new IT guidelines.
The web site additionally revealed a ‘transparency report’ relating to the dealing with of complaints from customers in India between May 26, 2021 and June 25, 2021 — which was one other requirement beneath the brand new IT regulation.
The US-based firm has coming beneath growing criticism from the Centre over its alleged failure to adjust to the brand new IT guidelines in India, which mandates, amongst different necessities, the appointment of three key personnel — chief compliance officer, nodal officer and grievance officer by social media platforms with over 50 lakh customers. All three personnel must be residents in India.
On Thursday, the Delhi High Court mentioned the Central Government can provoke motion towards Twitter in accordance with the brand new IT guidelines in case of non-compliance even because the micro-blogging web site submitted a timeline on the appointment means of officers as mandated whereas sustaining that it reserves the fitting to problem the principles.