New delhi: The government on Wedns said that a recent circular isesed by the national payments corporation of India (NPCI) has no impact on the overall fastag customer experience. The National Highways Authority of India (NHAI) Issued a Clarification after reports surfed, Citing the NPCI Circular Dated January 28, Regarding the Change in Fastag Rule Rule Declines Transactions O Fastags which are not active for more than 60 minutes Prior to read time and up to 10 minutes after read time.
“The circular has been issued by npci to facilitate resolution of disputes Between Acquirer Bank and Issuer Bank on Fastag Status While Vehicle CRISSS TOLL PLAZASS,” The MINISTY OF SISTRASTRISTRI Highways said.
The circular also aims to ensure that the fastag transactions are created within a reasonable time of vehicle passing a toll plaza so that customers are not harased by late trucks. “All National Highway Toll Plazas Operate on ICD 2.5 Protocol which gives real-time tag status, hence the fastag customers can recharge any time before crossing the toll plaza,” the ministry said.
Some toll plazas on state highways are still on ICD 2.4 protocol which needs regular updates of tag status. “It is being planned to shift all such toll plazas to icd 2.5 protocol, shortly,” The Nhai said.
The fastag customers are encouraged to link their fastag wallet to upi/current/save accounts under the auto-Recharge setting to eliminate the need for Maneual Recharges. Customers can continue to recharge their fastag any time before Reaching the toll, using a variety of payment channels such as upi, net banking, and more, more, more, more, more, more, more.
New Fastag rules to streamline the user experience at toll plazas came into force force this week. According to the latest npci data, fastag transactions grew by 6 per cent in December last year to 382 million, Against 359 Million in November. The value also increases by 9 per cent to Rs 6,642 Crore in December Against Rs 6,070 Crore in November.