When a phone malfunctions or breaks, people often bring it to repair centers. However, people often make errors when handing over their phones that could result in potential risks. In a recent case in Kolkata, a woman alleged that a repair shop leaked her private videos.
Such an incident can affect anyone. Therefore, taking certain precautions before giving your phone to a repair center is essential.
**Utilize In-Built Smartphone Features**
Before sending your phone for repair, do the following. Smartphones now have features to protect against unauthorized access, which vary by brand. Samsung and OnePlus have ‘Maintenance mode,’ and Apple iPhones offer ‘Repair state.’ Google Pixel smartphones offer ‘Repair mode.’ Access these modes via the phone’s settings. Use the search bar in your phone’s settings to locate the feature.
These measures only work if your phone is still on.
* **Back up and Reset:** If your phone still functions, save your data to the cloud or a laptop or reset your phone before the repair.
* **Remove SIM and memory card:** Always ensure that the SIM card and memory card are removed.
* **Use Secure Folders:** Most smartphones come with features to lock and hide private photos and files. Use this feature.