A passenger on a SpiceJet flight from Mumbai to Bengaluru had an unpleasant experience, spending the entire flight locked in the lavatory. The airline has apologized to the passenger and provided a refund, but the event created significant social media attention. The passenger was finally freed after the flight landed in Bengaluru. Ground staff and engineers had to break open the toilet door after it had malfunctioned.
The incident occurred on a Monday night flight. The flight, delayed by two hours, took off from Mumbai at 2:10 AM. The scheduled departure was at 10:55 PM. Shortly after takeoff, a passenger, in seat number 14D, went to the restroom and was unable to exit because the door lock was jammed, causing chaos mid-air. The passenger tried to open the door, and the crew tried, but the door would not open.
The airline crew then decided to comfort the passenger by passing a handwritten note through the gap in the toilet door. The note instructed the passenger to remain seated on the toilet seat until the plane landed in Bengaluru. A photo of the note was shared on social media and quickly went viral. Many netizens found the note amusing, and many commented on the good handwriting. The flight landed in Bengaluru at approximately 3:45 AM. The door was opened shortly after landing by airport engineers. The airline expressed regret over the incident and apologized to the passenger.