Artificial intelligence stands poised to rewrite the rules of professional life, with knowledge workers at the epicenter of change, according to Mihir Shukla of Automation Anywhere.
The executive’s insights reveal AI’s power to redefine work universally, hitting analytical roles hardest. In an extensive interview, he explained how this differs from past revolutions: AI’s global rollout is simultaneous and supersonic, unlike the gradual Industrial Age evolution.
Labeling it a ‘tectonic shift,’ Shukla predicts job transformations mirroring historical precedents but accelerated dramatically.
Pioneering firms using Automation Anywhere’s agentic platforms report swift enhancements in workflow efficiency and strategic judgment.
Shukla spotlighted India as a breakout market, where revenues quadrupled in two years through strategic talent acquisition and ambitious deployments.
The company fully backs India’s global innovation push, incubating projects domestically for international scaling.
A critical caveat: many AI initiatives flop from poor preparation. Shukla stressed focusing on business results over tech hype, with governance as the cornerstone of success.
A prime example—a top bank’s AI rollout streamlined 200 processes. Personalized RBI-checking chatbots empowered staff with rapid, compliant decisions, curbing errors and amplifying output.
Automation Anywhere’s flagship platform masters complete business process automation. Pre-configured agents target high-impact areas like IT ops, financial services, healthcare, and banking.
The bottom line? AI’s reach into cognitive professions demands immediate organizational readiness to harness opportunities amid disruption.