No aid for Karza on DigiLocker ban

New Delhi: Karza Technologies Pvt. Ltd nonetheless faces a ban over know-your-customer, or KYC, violations on DigiLocker, virtually a month after a probe was initiated in opposition to the e-KYC options supplier, mentioned two folks within the know.

In October, DigiLocker despatched a letter to companions saying there was a violation of DigiLocker phrases of providers and the Aadhaar Act by Karza, and one in all its companion companies was discovered bypassing DigiLocker’s redirection signin-signup circulate and capturing Aadhaar information straight on its consumer interface. Subsequently, the agency’s account was blocked on the portal pending investigation. Mint has reviewed a duplicate of the letter.

DigiLocker is now consulting with UIDAI and is awaiting its response earlier than taking a name on Karza’s ban, one of many two folks mentioned in search of anonymity.

DigiLocker provides digital storage of KYC paperwork and is an initiative of the electronics and IT ministry. It can be the de-facto Aadhaar verification interface for many e-KYC options. DigiLocker phrases of providers say the signin-signup course of occurs on the platform’s web page and any consumer getting their KYC processed via DigiLocker or entry their account should do it on the platform.

“Karza was required to go browsing to the Digilocker web page to enter consumer data, however the agency created a clean web page and requested customers to key of their data on the web page. Then it populated the information on the DigiLocker website, which is in full violation of the phrases,” he added. “Basically, Karza was in violation of the terms of services as it used automation to initiate Aadhaar consent on another web page, and not on DigiLocker directly, without the customers knowledge,” he added.

DigiLocker discovered Karza was additionally extending its providers to different entities. “This can be in violation, as all entities should straight combine with the DigiLocker portal for the providers.”

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