A SpiceJet passenger endured an unfortunate experience on a Mumbai to Bengaluru flight, finding themselves stuck inside the aircraft’s lavatory for the flight’s duration. The airline has offered an apology and reportedly provided compensation. The incident, characterized by a faulty door lock, has prompted widespread reactions.
The passenger was finally released after the plane landed in Bengaluru. Ground staff and engineers were able to open the jammed toilet door.
The incident took place on Monday night, with the flight departing Mumbai at 2:10 AM, despite an original scheduled departure time of 10:55 PM. A passenger, seated in seat 14D, entered the restroom after takeoff and was unable to get out. The crew tried to help, but to no avail.
To reassure the passenger, the crew passed a handwritten note through the door. The note advised the passenger to stay seated until the flight landed in Bengaluru. The note and the overall situation quickly went viral. The flight landed in Bengaluru around 3:45 AM. Engineers opened the door upon landing. The airline has since expressed regret and apologized.